| Why does the site seem to be slow? |
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If you're having trouble with the speed of our site, it's usually one of three things:
- Temporary technical down-time while we're making some quick updates to the site to keep it working as smoothly as possible. Try back in a while, and if the problem persists please call our customer care team toll free: 1-877-453-3861. If outside the U.S. and Canada, please call: 1-323-836-3000.
- Your Internet connection rate is slow. Double-check your modem settings or connection speed to make sure you're connected at the highest possible Internet connection rate.
- The Internet itself may be experiencing a traffic jam. Try back in a while when the information highway is not being so heavily traveled.
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